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The arches of the Mercado Central

Why us?

Every rental scam follows the same script. We cut off each step.

The arches of the Mercado Central · Sofía Nova Aravena · CC BY-SA 4.0

Where we cut the script

  1. The scam

    Photos copied from a real listing, at a price that's hard to pass up.

    What we do

    We take every photo ourselves, cryptographically sealed.

  2. The scam

    The place exists, but not as listed: damp, no heating, a smaller room.

    What we do

    We check heating, hot water and damp in person, and publish what we find.

  3. The scam

    A listing from someone who doesn't own the place, or doesn't even exist.

    What we do

    Owners verified by SafeXchange.

  4. The scam

    An urgent transfer to a stranger, before you can see anything.

    What we do

    A contract we prepare, and you pay an owner whose identity we checked.

What we verify

  • Verified: The place exists and matches its photos

  • Verified: The person renting it is who they say, and has the right to rent it

  • Verified: Heating, hot water, damp, windows and locks, on the day of our visit

  • Verified: What's included in the price

What we don't verify

  • Not verified: Noise, neighbours, or how the street feels at night

  • Not verified: Changes after our visit. Your own sealed move-in photos cover those

  • Not verified: Day-to-day issues with the owner once you've settled in

Laguna Redonda in summer
Laguna Redonda in summer · LuisCG11 · CC BY-SA 4.0
The mouth of the Biobío, from the hills
The mouth of the Biobío, from the hills · Serdna31 · CC BY-SA 4.0 · cropped
The railway bridge over the Biobío, with Concepción behind it
The railway bridge over the Biobío, with Concepción behind it · Marca Chile · CC BY-SA 2.0

A team in Concepción

We live here. If something happens, we go in person.

Meet the team

Next: Rooms in Concepción

These are example listings. Real listings open in December.